we offers reliable shipping to ensure your order arrives safely and on time

Our Shipping PartnersUSPS

1. Shipping Information

• We offer reliable shipping to ensure your order arrives safely and on time. Orders are typically processed within 3 - 5 business days after payment is confirmed. Once your order ships, you'll receive a confirmation email with tracking details.

  Shipping Rates & Delivery Times

  Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times vary by destination and do not include processing time.

  Domestic Shipping

  Standard and expedited shipping options are available. Delivery usually takes 3–7 business days after dispatch.

  International Shipping

  We ship to select international destinations. Delivery times and rates vary by country. Please note that customs duties, taxes, or import fees may apply and are the responsibility of the customer.

• Order Tracking

  Once your order ships, you'll receive a tracking number so you can follow your package every step of the way. You can also track your order through our Order Tracking Page.

  Delays & Issues

  While we do our best to meet estimated delivery times, delays may occur due to carrier issues, weather, or customs processing. If you experience any problems with your shipment, please contact our support team and we'll be happy to help.

2. Return & Exchange Policy

• Window: Returns must be initiated within 7 days of delivery.

• Contact: Email info@medzoid.com wit the order number to start the process.

• Conditions: Must be unused, in original packaging, with proof of purchase.

• Important Exclusion: Temperature-sensitive items are non-returnable to ensure safety and quality control.

Refunds:

Processed within 7 business days to the original payment method after inspection.

Shipping costs are non-refundable.

Need further assistance? For any additional shipping or return inquiries, please contact our support team at info@medzoid.com